login issues

Hi there. I've read another post of a constant crashing on Golden Plains. I have the same issue but in Exeloch, i was exploring the area but inside the cave near the quest board of serpentis, the game just froze and now everytime i login it kicks me out of the game (i can log in, the game fully...

I can't log into the game with the same email that I used to create my account because it doesn't fit.

i just want to ask, how big the size of latest update since im always stuck at "downloading the file list..." status. Thanks

Hello! Can any one help me with login issues? Kept getting verify username and password. Already tried changing password multiple times.