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Error "Verify Username and Password

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Sjinderson

Senior Moderator
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Senior Moderator
Verify Username and Password
What does it mean?
What do I do?
First you need to check how long your password is.
If your password is more than 32 characters you need to make it shorter. The launcher has a character cap.
If your password is less than 32 characters then your account is not verified or you have entered the wrong details.

You will need to clear the information and re-enter it to login.
Be aware when logging in as you use your account name and password when logging in. The same Username and password used to create your account.
If you can sign into your account here
then you are able to sign in with the same information in the launcher.

Login.PNG


Launcher.PNG


Forum and game accounts are separate. You cannot login with a forum account.
NA accounts are also separate from Ru/Eu accounts. You cannot use them across over servers.
 
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