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WhiteAdvent

New Member
Hello there,

I wanted to try ArcheRage, but I seem to be having problems.

Whenever I press PLAY, the splash screen opens, but closes immediately. In the crash log created in the documents link, it says...

Code: 
20:18:13> <CRITICAL EXCEPTION>
20:18:13> Exception Code: 0xC0000005
20:18:13> Exception Addr: 0x0023:0x33012ad2
20:18:13> Exception Description: EXCEPTION_ACCESS_VIOLATION
Attempt to read from address 0x00000000
The memory could not be "read"
20:18:13> Virtual Memory Usage: 3435Mb
20:18:13> Dumping X86 registers
20:18:13> eip=00000000, esp=00000000, ebp=00000000
20:18:13> edi=00000000, esi=00000000, eax=00000000, ebx=00000000, ecx=00000000, edx=00000000
20:18:13> =============================================================================
20:18:13> Starting stack-walking
20:18:13> Ended stack-walking...
20:18:13> =============================================================================

I looked up the forums and saw your "Common Client related issues and ways to resolve them"

I did a few of the things listed there:
  • Temporarily disabling Windows Defender and Antivirus, then re-launching.
  • Removed contents of the ArcheRage Documents link
  • Graphics Drivers up to date
The only thing I haven't done yet is getting the torrent. I got the game via direct download as linked by ArcheRage. Would it make a difference if I uninstall this direct download and try the torrent?

I appreciate if anyone could help a new player out.

Another thing, is ArcheRage region locked? My geographical location is in Asia, is the private server limited to NA only?
 
Hi!

There are no region restrictions but may be your provider restriction. However, in that case, you'd most likely get a message saying you were disconnected and that is not your case.

Do the following:
- update DX9 (you can use this link:https://www.microsoft.com/en-us/download/confirmation.aspx?id=35).
- press a Repair button.
- reinstall if both above didn't help.
- if issue still remains, provide me with your IP.
 
I can Not Log in today every time i have tried i get a login Error come up. And can not use the repair option on the client . So tried deleting it many times and reinstalling it , updating my Direct 9 and Still nothing so here is my IPv4 Address. . . . . . . . . . . : 192.168.0.5
 
Thank you for the reply.

As we speak, I am trying the first two items you mentioned.

I tried installing DX9 through the above link, but the setup did not proceed because there is a newer version installed already.
I pressed the repair button, and it's now redoing all 18.90GB's worth of download all over again, is this supposed to happen? Is this like reinstalling already?

I'll wait for this to finish, then I'll post an update.
 
Just an update,

After waiting for the Repair, did the entire re-download in a single go (my first direct download had multiple sessions). Clicked PLAY, and same thing happened.

Splash screen crash with the same crash log as above.

I guess I'll provide my IP now? Is it safe to provide IPs I am not sure, but once you get the IP pls nuke my comment.

According to google, my public IP address is *** (Sparkle: info received and removed).
 
Last edited by a moderator:
Deceptionnightstorm said:
I can Not Log in today every time i have tried i get a login Error come up. And can not use the repair option on the client . So tried deleting it many times and reinstalling it , updating my Direct 9 and Still nothing so here is my IPv4 Address. . . . . . . . . . . : 192.168.0.5
Click to expand...
What is the exact error that you get? If that is a "Verify your login" error, then it means either login or password is entered incorrectly.
 
WhiteAdvent said:
Just an update,

After waiting for the Repair, did the entire re-download in a single go (my first direct download had multiple sessions). Clicked PLAY, and same thing happened.

Splash screen crash with the same crash log as above.

I guess I'll provide my IP now? Is it safe to provide IPs I am not sure, but once you get the IP pls nuke my comment.

According to google, my public IP address is *** (Sparkle: info received and removed).
Click to expand...
We checked your IP and see it's not blocked on our side. You can try the following:
- Redownload using Torrent option.
- Access can also be blocked from your provider side. Try to connect with VPN.
 
Deceptionnightstorm said:
I can Not Log in today every time i have tried i get a login Error come up. And can not use the repair option on the client . So tried deleting it many times and reinstalling it , updating my Direct 9 and Still nothing so here is my IPv4 Address. . . . . . . . . . . : 192.168.0.5
Click to expand...
Ipv4 address is an ip of your device on your own network. It is your public Ip we need to check for you. You can this by searching what is my IP in a browser
 
WhiteAdvent said:
Just an update,

After waiting for the Repair, did the entire re-download in a single go (my first direct download had multiple sessions). Clicked PLAY, and same thing happened.

Splash screen crash with the same crash log as above.

I guess I'll provide my IP now? Is it safe to provide IPs I am not sure, but once you get the IP pls nuke my comment.

According to google, my public IP address is *** (Sparkle: info received and removed).
Click to expand...

Was the crash at the lines myth wrought age in the splash before it closes
 
Sjindersen,

Yes, in the splash screen the paragraph words gets highlighted as a sort of fancy loading screen I guess?

In my first tries of the day (rather, PC bootup), the highlights go a little beyond "myth wrought age" (I think it was "at the moment" edit: it was "of memories")? Then splash screen just closes abruptly. My next tries after the first, the splash doesn't even come up.

All tries have the respective crash logs as above.

Is there something significant about the "myth wrought age" part with regards to which files are loaded?

-----

Sparkle,

I will try the torrent option. If that still fails then unfortunately I might have to give up.
I'm not sure if VPN is a viable option for me, so I won't bank on that.

Also, thanks for obscuring my IP after receiving.
 
Last edited:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2600:8803:f300:9c0:6439:29bf:f20:64ea
Temporary IPv6 Address. . . . . . : 2600:8803:f300:9c0:15c:d8e9:7316:b14e
Link-local IPv6 Address . . . . . : fe80::6439:29bf:f20:64ea%11
IPv4 Address. . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::be2e:48ff:feeb:8149%11
192.168.0.1


Still telling me launch error every time i try logging in and it is the correct information the user name and password and the launcher still will not let me try and repair it either.
 
Deceptionnightstorm said:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2600:8803:f300:9c0:6439:29bf:f20:64ea
Temporary IPv6 Address. . . . . . : 2600:8803:f300:9c0:15c:d8e9:7316:b14e
Link-local IPv6 Address . . . . . : fe80::6439:29bf:f20:64ea%11
IPv4 Address. . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::be2e:48ff:feeb:8149%11
192.168.0.1


Still telling me launch error every time i try logging in and it is the correct information the user name and password and the launcher still will not let me try and repair it either.
Click to expand...
Wrong information. You need to send the public IP. that it your home networks information.
Search what is my public IP and send that.
 
Deceptionnightstorm said:
Connection-specific DNS Suffix . :
IPv6 Address. . . . . . . . . . . : 2600:8803:f300:9c0:6439:29bf:f20:64ea
Temporary IPv6 Address. . . . . . : 2600:8803:f300:9c0:15c:d8e9:7316:b14e
Link-local IPv6 Address . . . . . : fe80::6439:29bf:f20:64ea%11
IPv4 Address. . . . . . . . . . . : 192.168.0.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::be2e:48ff:feeb:8149%11
192.168.0.1


Still telling me launch error every time i try logging in and it is the correct information the user name and password and the launcher still will not let me try and repair it either.
Click to expand...
What AV do you use? IF you do not have a 3rd party one it is windows defender
 
2600:8803:f300:9c0:15c:d8e9:7316:b14e


That's what is says when i looked up public Ip address My Husband and I Use the same thing and have the same computer. He can log in with no issue at all. When I try it says Launch error and all the information is correct. I Had No issue logging in the other day before the update. This new Launcher will not allow me to nor will it allow me to repair it. And every time I try and uninstall it and reinstall it it acts like i never removed it . even if I totally remove it and reboot before trying to reinstall it.
 
Last edited:
uninstalls do not remove everything.
To fully remove it you need to go and delete the remaining files.

When you say your husband logs in fine but not you is this on the exact same pc or just same brands of pc?
 
Hello again,

I've just finished reinstalling the torrent version, and login finally works. Splash screen gets to complete the loading and the game opens.

ArcheRage logo appears, cinematic plays, and then what appears to be the game proper with that same dude in the splash screen now on full screen.

Loads for a few seconds, but then, the game just closes.

There are no .crash file this time. There is the log file updated at the time of the game closing though, last info is as follows.


Code: 
<19:02:30> [280A47E3] Precached total 2 materials
<19:02:30> [7B1A973B] seamless loading cell terrain(W0, 1), (L0, 0)
<19:02:30> [3EF08C47] seamless loading cell object(W0, 1), (L0, 0)
<19:02:31> [584C4FFD] [net 11:02:15.820]  dns ip:192.168.254.100
<19:02:31> [0DE3FA89][Error] CryAnimation: character-definition creation failed: game/objects/characters/elf/female/nude/el_f_kyprosa.cdf
<19:02:31> [13A58BA0][Error] CryAnimation: character-definition not found: game/objects/characters/elf/female/nude/el_f_kyprosa.cdf
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterMaskedBlurring_Amount
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterMaskedBlurring_MaskTexName
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterChromaShift_User_Amount
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterGrain_Amount
<19:02:31> [8F6BAA6C][Warning] Couldn't find console variable 'e_water_ocean_fft'
<19:02:31> [D2121932] Change resolution: 2560x1440x32 (Fullscreen)
<19:02:31> [583D6F38] Final resolution: 2560x1440x32 (Fullscreen)
<19:02:31> Loading Particle Library: wind
<19:02:31> Loading Particle Library: X2_EFFECT_O
<19:02:31> [000004EE][Warning] Particle effect not found: '                                                                ', from ParticleEffect fx_land_green
<19:02:31> [12409CCC] Load Zone Finished
<19:02:31> [A39C1725] Level System - Loading Complete
<19:02:31> [27293DED] -----------------------------------------------------
<19:02:31> [120C18F5] * LOADING: 'loginbg4' loading time: 4.25 seconds
<19:02:31> [27293DED] -----------------------------------------------------
<19:02:32> [000FABC5][Warning] CAreaGrid::BeginAreas() called before being initialized.
<19:02:32> [000004EE][Warning] I3DEngine::RegisterEntity: entity reports invalid position: Name: LightEntityName (), Class: LightEntityClass, Pos=(515.8,6996.2,587.4), aabb center=(0.0,40.0,0.0)
<19:02:32> [9FC303B8][Error] [CVARS]: [DUPLICATE] CXConsole::RegisterFloat(): variable [ui_double_click_interval] is already registered
<19:02:33> [000004EE][Warning] RenderMesh not assigned game/objects/box_nodraw.cgf
<19:02:56> [82321C2B][Warning] [net 11:02:56.987] socket error: 00000079 Unknown

Not sure what it's supposed to mean, but I guess those {Error] entries are important?

Should I press Repair, again? But then that would put me back to my original problem, would it?

Edit:

Okay, upon my nth try, the server selection finally pops up on the same screen as that golden winged dude.

Upon selecting a server and Connect, I received an error: "The gods have disconnected you..." and the game closes.
I guess this is now the part where I need the VPN? I'll try a few more times to connect, if I get nowhere, then I guess it's the end of the line for me.

Thank you for all the help up to this point.

Edit2:

I tried disabling Windows Defender and my Antivirus, it worked... once. Then I logged out just to try it wasn't a fluke, and it was. I couldn't get back even when they're still disabled.
 
Last edited:
WhiteAdvent said:
Hello again,

I've just finished reinstalling the torrent version, and login finally works. Splash screen gets to complete the loading and the game opens.

ArcheRage logo appears, cinematic plays, and then what appears to be the game proper with that same dude in the splash screen now on full screen.

Loads for a few seconds, but then, the game just closes.

There are no .crash file this time. There is the log file updated at the time of the game closing though, last info is as follows.


Code: 
<19:02:30> [280A47E3] Precached total 2 materials
<19:02:30> [7B1A973B] seamless loading cell terrain(W0, 1), (L0, 0)
<19:02:30> [3EF08C47] seamless loading cell object(W0, 1), (L0, 0)
<19:02:31> [584C4FFD] [net 11:02:15.820]  dns ip:192.168.254.100
<19:02:31> [0DE3FA89][Error] CryAnimation: character-definition creation failed: game/objects/characters/elf/female/nude/el_f_kyprosa.cdf
<19:02:31> [13A58BA0][Error] CryAnimation: character-definition not found: game/objects/characters/elf/female/nude/el_f_kyprosa.cdf
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterMaskedBlurring_Amount
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterMaskedBlurring_MaskTexName
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterChromaShift_User_Amount
<19:02:31> [1B425DA5] Duplicated post effect param! pszName = FilterGrain_Amount
<19:02:31> [8F6BAA6C][Warning] Couldn't find console variable 'e_water_ocean_fft'
<19:02:31> [D2121932] Change resolution: 2560x1440x32 (Fullscreen)
<19:02:31> [583D6F38] Final resolution: 2560x1440x32 (Fullscreen)
<19:02:31> Loading Particle Library: wind
<19:02:31> Loading Particle Library: X2_EFFECT_O
<19:02:31> [000004EE][Warning] Particle effect not found: '                                                                ', from ParticleEffect fx_land_green
<19:02:31> [12409CCC] Load Zone Finished
<19:02:31> [A39C1725] Level System - Loading Complete
<19:02:31> [27293DED] -----------------------------------------------------
<19:02:31> [120C18F5] * LOADING: 'loginbg4' loading time: 4.25 seconds
<19:02:31> [27293DED] -----------------------------------------------------
<19:02:32> [000FABC5][Warning] CAreaGrid::BeginAreas() called before being initialized.
<19:02:32> [000004EE][Warning] I3DEngine::RegisterEntity: entity reports invalid position: Name: LightEntityName (), Class: LightEntityClass, Pos=(515.8,6996.2,587.4), aabb center=(0.0,40.0,0.0)
<19:02:32> [9FC303B8][Error] [CVARS]: [DUPLICATE] CXConsole::RegisterFloat(): variable [ui_double_click_interval] is already registered
<19:02:33> [000004EE][Warning] RenderMesh not assigned game/objects/box_nodraw.cgf
<19:02:56> [82321C2B][Warning] [net 11:02:56.987] socket error: 00000079 Unknown

Not sure what it's supposed to mean, but I guess those {Error] entries are important?

Should I press Repair, again? But then that would put me back to my original problem, would it?

Edit:

Okay, upon my nth try, the server selection finally pops up on the same screen as that golden winged dude.

Upon selecting a server and Connect, I received an error: "The gods have disconnected you..." and the game closes.
I guess this is now the part where I need the VPN? I'll try a few more times to connect, if I get nowhere, then I guess it's the end of the line for me.

Thank you for all the help up to this point.

Edit2:

I tried disabling Windows Defender and my Antivirus, it worked... once. Then I logged out just to try it wasn't a fluke, and it was. I couldn't get back even when they're still disabled.
Click to expand...
Your connection is not getting through and staying connected then.
Yes you would need to try using a vpn or network changer of some kind like a ping reducer. Many ping reducers offer free trials which will let you test if it does make a difference
 
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