Well, can't agree with all the information you provided.
1) All the issued were fixed and this information was provided to public in the following thread:
https://na.archerage.to/forums/index.php?threads/ban-info.2521/ There are no any "false positives" anymore. All the bans are reasonable and this was already proved in the same thread. Please avoid spreading false gossips.
2) The only issue was resolved. If you have the example of false (for sure false) ban, please provide this information. But first, can tell you that people will do anythinbg for unban and the seldom person will indeed admit he/she was cheating.
3) Hackers will always be present. We can just reduce their amount as much as it's in our powers, but cheating will still take place. We added information on all known cheats to the updated system, but if you can provide some additional information regarding cheats and hacks used, we'll gladly add it as well. Such information would really help.
Please remember we are still humans and can't be on 24/7. Immediate bans after they are reported is an Utopia, but 48 hours is a good timeframe.