Imagine, we added all the requested changes. You start the game, and in 1-2 months you enchant armor and weapon for max and insert max gems. All your friends do the same. Now all server have top armor, top weapon and top stuff.
What will you do next? Of course you'll leave the game, as now all the players are at the same level and you have nothing else to reach in game, no more goals.
Would you still be interested in continuing playing? All players will be the same, no differences, no more goals. You'll get bored fast and leave.
My chief complaint with any RNG system is there is no cap. By that, I mean there is no way to ever guarantee that you will ever get something in a system that is based on RNG without some kind of cap. You could spend 5k honor and get full gems, or you could spend 1 million honor and have nothing. Honor comes at about 2-4k per day, so you spend 2 days if you're lucky, or you NEVER get what you want after YEARS. It is the single biggest contributing reason to my quitting Trion's servers.
That's the trouble with an RNG system like this. That's why games that are still alive and thriving adjust RNG based on the number of failures. A lot of people refer to this as a "rolling RNG system", where the system tracks your RNG and the number of past failures increases future success rates until you succeed. The more you fail, the more likely you are to succeed later. ArcheAge, as far as I know, has no built-in mechanic like this, so we have to resort to other ways to fix it.
And that is the problem with the foundation of this game. To compete, you need gear. To compete better, you need better gear. To get better gear, you must go up against the RNG system. The gearing system is designed to be the sink also, so you have a chance of getting better each try (slimmest chance), staying the same (slim chance), or destroying your items (biggest chance). And it gets worse the higher you go.
Players get extremely frustrated when systems are designed around your luck as opposed to your skill. Right now, it's whoever gets the best random dice roll wins. The amount of skill you have to bring to a fight to overcome someone with the next grade up in gear is much higher than you would need to fight someone of equivalent gear. And why does this person have an advantage? Oh, the RNG system decided he should win from here on out against you.
That will cause people to leave and continue to cause people to throw up their hands in frustration.
Nobody said everyone should be given mythics with full gems in order to balance the playing field. But the system is designed so that those who swipe the hardest and most often are the ones who are rewarded. There's simply no way anyone can keep up with a whale with virtually unlimited resources without getting extremely lucky, and that isn't going to happen because people are scared of destroying what little they've been able to scrape together.
So when a group of normal people go out and encounter 1 or 2 of these people who either got extremely lucky with everything or who spent $1000 or more, they get annihilated and have no chance. Doesn't matter how skilled they are, doesn't matter their tactics. RNG already decided when it gave the swiper a legendary sword that you were not going to win this encounter. You lose, his credit card wins.
That's what it comes down to. It's what it came down to on the Trion servers, and on the XL servers in Korea.
And that's why a lot of people quit.
Let me break it down more simply:
A player sits down in a chair. There is a 100-sided die on the right and a $100 bill on the left. The rules are simple: Roll a 1 on the 100-sided die and you win. Roll anything else, and you set the $100 bill on fire and let it burn away.
The people leaving the game are the ones who stand up and take their $100 with them because to hell with that silly game.
In the honor system, it's time instead of money. Replace the $100 bill with a day of your life. Roll a 1, you win. Roll anything else, you just lost a day of your life that you'll never get back, that you could've spent doing something more enjoyable. You look back on the wasted time and start to get frustrated. Frustration turns to anger, and anger turns to Uninstall.
I'm not trying to be rude to anyone here, especially not the staff because none of this is easy to solve. But I'm trying to convey what you're dealing with from the player's perspective, why people have left in droves, and will continue to leave unless this game starts to feel a lot less like the Trion cash grab we all went through previously.